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Vacancy: Support Consultant

13 January 2022

± minute read

    Vacancy: Support Consultant
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Key tasks

  • Be the main contact person for all client related assessment requests
  • Management of the candidate assessment process i.e. contacting candidates, scheduling assessments and ensuring candidate completion within SLA timeframes 
  • Utilise in-house integrated system and various other online platforms to launch candidate assessments
  • Update and maintain system databases to ensure data integrity and confidentiality
  • Adhere to all internal and external SOP’s and SLA requirements. 
  • Actively engage with all stakeholders (clients/candidates/team members) in a professional manner

Selected competencies: critical

  • Analytical Thinking 
  • Delivering Results
  • Quality Focus
  • Interpersonal Effectiveness

Selected competencies: important

  • Coping with Pressure
  • Conveying Information
  • Collaborating 
  • Taking Initiative

Educational requirements

  • Matric with tertiary education
  • Assessment Coordination in a Consulting environment will be advantageous
  • 3 - 5 years working experience 
  • Preference will be given to EE candidates 

Functional skills

  • MS 365 Office (Word, Excel, PowerPoint)
  • MS Teams
  • Exceptional communication skills (verbal and written)

 

Closing date: 31 January 2022

If you are interested and would like to apply, please email shani@jvrafrica.co.za

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For more information, please contact us on +27(0) 11 781 3705/6/7 or send an email to

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